SMS Terms and Conditions

Firefly Mental Health LLC

Effective 5/6/2026

By opting in to receive SMS text messages from Firefly Mental Health LLC (“Firefly,” “we,” “us,” or “our”), you agree to the following SMS Terms and Conditions.

Purpose of Messages

Firefly Mental Health LLC sends informational, non-marketing SMS messages related to:

Appointment reminders and scheduling confirmations

Care coordination communications

Intake paperwork and administrative notifications

Account or service-related updates

We do not send promotional or marketing text messages.

Consent to Receive SMS Messages

You may opt in to receive SMS messages by completing a website form and checking an unchecked consent checkbox before submission, or by providing written consent during intake documentation.

By providing your mobile phone number and opting in, you consent to receive informational SMS messages from Firefly Mental Health LLC at the number provided.

Consent to receive SMS messages is not a condition of receiving mental health services.

Message Frequency

Message frequency varies based on your interactions with Firefly Mental Health LLC and your service needs.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message.

After you send STOP, you may receive a final confirmation message confirming your opt-out request. No further SMS messages will be sent unless you opt in again.

Help Instructions

For assistance, reply HELP to any message or contact us directly:

Firefly Mental Health LLC
Phone: 218-306-8383
Email: [email protected]

Privacy

Your privacy is important to us. We do not sell, rent, or share your phone number or SMS consent information with third parties or affiliates for marketing or promotional purposes.

For information about how we collect, use, and protect your information, please review our Privacy Policy:

https://fireflymh.com/privacypolicy

Service Availability

SMS message delivery is subject to your mobile carrier’s network availability and may not be available in all areas or at all times.

Contact Information

Firefly Mental Health LLC
4891 Miller Trunk Hwy, Suite 204/206
Hermantown, MN 55811
Phone: 218-306-8383
Email: [email protected]

Changes to These Terms

Firefly Mental Health LLC may update these SMS Terms and Conditions at any time. Updates will be posted on this page with the revised effective date.